Course curriculum

    1. Conflict

      FREE PREVIEW

    2. Group Activity

      FREE PREVIEW

    3. Where Does Conflict Take Place?

    4. What Is Conflict?

    5. What Can Cause Conflict?

    6. Fight or Flight - The Stress Response

    7. Fight or Flight: The Slippery Slope

    1. Understanding Anger and Stress

    2. How to Manage Your Anger

    1. Stages of Conflict

    2. Methods of Conflict Resolution

    3. Competing

    4. When to Use the Competing Style

    5. Collaborating

    6. When to Use the Collaborating Style

    7. Avoiding

    8. When to Avoid

    9. Accommodating

    10. When to Use the Accommodating Style

    11. Compromising

    12. When to Use the Compromising Style

    13. It’s Not Good to be a Walkover Either…

    14. Preventing Conflict

    15. Tips

    1. Conflict Management Exercise 1

    2. Conflict Management Exercise 2

    3. Conflict Management Exercise 3

    4. Workbook Answers

About this course

  • £30.00
  • 28 lessons

Discover your potential, starting today

Enroll today